Polycom 560 - Manual (Page 50)

User Guide SoundPoint IP 560 Phone
3 - 6
— With the handset on-hook, press opposite the
incoming call (where the line status indicator is flashing green).
— Press the Answer soft key.
To answer a call using the headset:
>> Press to answer the call through an optionally connected headset.
If Headset Memory Mode is activated, press or the
Answer soft key.
Answering When in Another Call
You are busy on an active call and a second incoming call arrives on the same
phone number.
• If your phone is configured for a single Line Key per line:
— The second call may cause a call waiting tone to be played and you see
the second call appearance. Caller information for the incoming call
appears on the graphic display.
• If your phone is configured for multiple Line Keys per line:
— The second call will cause a call waiting tone to be played, the second
Line Key indicator to fast flash green, and an incoming call icon
appears. Caller information for the second Line Key appears on the
bottom line of the graphic display.