Polycom 560 - Manual (Page 54)

User Guide SoundPoint IP 560 Phone
3 - 10
Putting a Call on Hold
During a call, press or the Hold soft key. This will be indicated on the
graphic display by the hold icon as the line indicator.
Press again or the Resume soft key to retrieve the call. The registered
line icon appears as the line indicator.
Multiple Calls on Hold
If multiple calls are on hold on a single Line Key, use the and to
switch between the calls, then press the Resume soft key to retrieve the desired
call.
If more than two calls are on hold on a single Line Key, an indication appears
on the graphic display, for example “2/3”, indicating that this is the second
call out of three calls.
If calls are on hold on more than one Line Key, the details of the calls on any
Line Key can be viewed by pressing that Line Key and holding it down for a
more than two seconds. If a Line Key is depressed for less than a second, the
first call on hold on that Line Key will be retrieved.
Note As using the Hold feature typically generates music or a beeping tone, avoid putting
a conference call on hold.