HP DesignJet Online is a free, web-based “user club” exclusive to HP DesignJet users. Having registered, the
user has unrestricted access to a range of useful services, the emphasis being on “useful”, as this is definitely not
a sales-oriented site.

Communication from HP to users includes:

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a quarterly newsletter focussing on usage tips, technical briefings and examples of HP DesignJet applications
around the world;

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full information on worldwide HP Customer Care contacts;

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an on-line HP DesignJet Diagnosis troubleshooting tool;

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a calendar of HP DesignJet-related events and programs;

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on-line access to training videos and selected user documents;

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and immediate information on new products.

Communication from the users to HP includes:

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feedback on HP DesignJet features;

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automatic contact with HP Customer Care from the troubleshooting tool, for HP to follow up;

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and the chance to ask technical questions on large-format printing to industry experts.

And finally, communication from user to user includes the chance to win prizes by submitting
HP DesignJet success stories, as well as a user-to-user discussion forum where users can
share best practices and ask for advice from their fellow professionals.

HP DesignJet Online is available in English, German, French, Italian, Spanish and
Portuguese.