Meanings of error codes, Troubleshooting 27 – Panasonic UB-5325 User Manual
Page 27
Troubleshooting
27
English
■ Meanings of error codes
The following table describes the meaning of each of the symbols which may flash in the Multi-Copy/Error
Indicator.
If other indications such as “
” appear, call your dealer.
Panasonic Document
Management System menu is
remained in the Programs
menu even if Panasonic-DMS
is uninstalled.
The old Panasonic-DMS is not uninstalled if the old version of the
Panasonic-DMS has been installed before installing the new one.
Uninstall the old Panasonic-DMS from the
Add / Remove
Programs of the Control Panel. (Refer to “Removing Drivers /
Board Image Capture / Quick Image Navigator” on page 19 and
remove Panasonic-DMS instead of Panasonic UB5-7 Driver.)
The USB driver or printer
driver does not work properly
immediately after the
installation of the software.
The Panaboard has not been registered in [Control Panel]–[Scanners
and Cameras] and [Printers].
Run “UB5-7\Uninstall\UB5-7Uninst.exe” in the CD-ROM to
uninstall the drivers from the computer. Then, install the drivers.
The computer does not
recognize the electronic board.
Check that the electronic board is in the condition that enables
operation or that the USB cable is connected properly.
–
The electronic board is connected via a USB hub.
Do not connect via a USB hub.
–
Indication
Cause
Remedy
See
Page
(Error)
Data transfer error
Connect the USB cable securely.
(Screen)
The screen will not move.
Turn off the power and slowly move
the screen by hand.
–
(door)
The printer door is not closed
securely.
Close the printer door securely.
(Jam)
Paper jam
Open the printer door and remove
the jammed paper.
(ribbon)
The thermal transfer film is slack, has
run out or is not installed.
Remove the slack from the thermal
transfer film, replace or install the
thermal transfer film.
(Paper)
Out of paper
Load copy paper.
(Scanner Failure)
The scanner or screen is in strong
sunlight or strong lighting.
Change the direction of the screen or
block the light.
–
Symptom
Care and Remedy
See
Page