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Polycom Mitel Networks 3300 User Manual

Page 57

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SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation

PN: 72-1084-02-G.doc

Page 57

Message Description

Action

No PBX Response

The handset has exceeded its retransmission

limit with no ACK response from Call Agent.

Verify that Call Agent IP address and port

are properly configured.

No Reg Domain

Regulatory Domain Not Set

Configure the Regulatory Domain of the

handset

No SVP IP

The handset is configured for “static IP” (as

opposed to “use DHCP”) and no valid

NetLink SVP Server address has been

entered.

Enter a valid NetLink SVP server IP address

in the configuration setting or change to

“use DHCP.”

No SVP Response

yyy.yyy.yyy.yyy

y…y = SVP Server IP address

Handset has lost contact with the SVP Server.

This may be caused by bad radio reception

or a problem with the NetLink SVP Server.

The handset will keep trying to fix the

problem for 20 seconds, and the message

may clear by itself. If it does not, the

handset will restart. Report this problem to

the system administrator if it keeps

happening.

No SVP Server

Handset can’t locate NetLink SVP Server

IP address configuration of NetLink SVP

Server is wrong or missing.

NetLink SVP Server is not working

Check error status screen on NetLink SVP

Server.

No LAN connection at the NetLink SVP Server Verify NetLink SVP Server connection to

LAN.

No SVP Server

No DNS Entry

Handset unable to perform DNS lookup for

SVP Server, server had no entry for SVP

Server

The network administrator must verify that

a proper IP address has been entered for

the SVP Server DHCP option.

No SVP Server

No DNS IP

Handset unable to perform DNS lookup for

SVP Server, no IP address for DNS server

The network administrator must verify

proper DHCP server operation.

No SW Found

A required software component has not been

identified.

Check that the handset license type has a

corresponding entry in the slnk_cfg.cfg

file.

Check that the pd11mgd.bin and

pi110000.bin entries exist in under this

license type in the slnk.cfg.cfg file.

Not Installed!

A required software component is missing

Check that all required software files are

on the TFTP server, if over-the-air

downloading is being used. If the error

repeats, contact SpectraLink Technical

Support.

Press END Call

The far end of a call has hung up.

Hang up the near end.

Register to PBX

The handset is attempting to register to the

PBX.

If this message persists, verify that the

handset is properly provisioned on the PBX

and that the 5220 Emulation mode is set

properly in the administrative menus.

Restart Command

The Handset received a restart command

from the supported Mitel Networks VoIP

solution.

None. The Handset will automatically

restart in a few seconds.

This manual is related to the following products: