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Paradyne HOTWIREt 7984 User Manual

Page 72

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Messages and Troubleshooting

6-6

7984-A2-GB20-10

February 1999

Table 6-2.

Troubleshooting (2 of 2)

Symptom

Solutions

Possible Cause

Not receiving data.

H

The network or data port
cables are not
connected (check front
panel LEDs for more
information).

H

A test is being executed
on the unit (check the
TEST LED on the front

l)

H

Check network and data port
cables.

H

Run Loopback tests. Refer to
Chapter 5,

Testing

.

H

Stop the test or wait for the test to
end.

TEST LED on the front
panel).

H

The far-end unit is
off-line.

H

The far-end unit is
running a test.

H

An alarm condition exists
in the far-end unit.

H

Make sure the far-end device is
on.

H

Stop the far-end test.

H

Check the far-end Health and
Status messages.

Power-Up Self-Test
fails. Only Power
and Alarm LEDs are
on after power-up.

The unit has detected an
internal hardware failure.

H

Reset the unit and try again.

H

Contact your service
representative.