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Chapter 7. symptom-to-fru index, Hard disk drive boot error, Power supply errors – Lenovo THINKCENTRE 8177 User Manual

Page 65: Chapter, Symptom-to-fru, Index, Hard, Disk, Drive, Boot

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Chapter

7.

Symptom-to-FRU

Index

The

Symptom-to-FRU

index

lists

error

symptoms

and

possible

causes.

The

most

likely

cause

is

listed

first.

Always

begin

with

Chapter

4,

“General

Checkout,”

on

page

45.

This

index

can

also

be

used

to

help

you

decide

which

FRUs

to

have

available

when

servicing

a

computer.

If

you

are

unable

to

correct

the

problem

using

this

index,

go

to

“Undetermined

problems”

on

page

90.

Notes

:

v

If

you

have

both

an

error

message

and

an

incorrect

audio

response,

diagnose

the

error

message

first.

v

If

you

cannot

run

the

diagnostic

tests

or

you

get

a

diagnostic

error

code

when

running

a

test,

but

did

receive

a

POST

error

message,

diagnose

the

POST

error

message

first.

v

If

you

did

not

receive

any

error

message,

look

for

a

description

of

your

error

symptoms

in

the

first

part

of

this

index.

v

Check

the

hard

disk

drive

jumper

settings

before

you

replace

a

hard

disk

drive.

Hard

disk

drive

boot

error

A

hard

disk

drive

boot

error

(error

codes

1962

and

I999030X)

can

have

the

following

causes.

Error

FRU/Action

The

start-up

drive

is

not

in

the

boot

sequence

in

configuration.

Check

the

configuration

and

ensure

the

start-up

drive

is

in

the

boot

sequence.

No

operating

system

installed

on

the

boot

drive.

Install

an

operating

system

on

the

boot

drive.

The

boot

sector

on

the

start-up

drive

is

corrupted.

The

drive

must

be

formatted,

do

the

following:

1.

Attempt

to

back-up

the

data

on

the

failing

hard

disk

drive.

2.

Using

the

operating

systems

programs,

format

the

hard

disk

drive.

The

drive

is

defective.

Replace

the

hard

disk

drive.

Power

Supply

Errors

If

you

suspect

a

power

problem,

use

the

following

procedures.

Check/Verify

FRU/Action

Check

the

following

for

proper

installation.

v

Power

Cord

v

On/Off

Switch

connector

v

On/Off

Switch

Power

Supply

connector

v

System

Board

Power

Supply

connectors

v

Microprocessor(s)

connection

Reseat

connectors

Check

the

power

cord

for

continuity.

Power

Cord

Check

the

power-on

switch

for

continuity.

Power-on

Switch

©

Lenovo

2005.

Portions

©

IBM

Corp.

2005.

59