beautypg.com

Chapter 5. diagnostics using pc-doctor for dos, Chapter, Diagnostics – Lenovo THINKCENTRE 8177 User Manual

Page 55: Using, Pc-doctor, Starting, From, Rescue, Recovery, Workspace

background image

Chapter

5.

Diagnostics

using

PC-Doctor

for

DOS

Diagnostics

are

provided

by

the

PC-Doctor

program

for

DOS.

These

include

a

full

range

of

diagnostic

utilities

to

determine

the

operating

condition

of

the

computer’s

hardware

components.

You

can

the

run

diagnostics

from

the

Rescue

and

Recovery

workspace

or

you

can

create

a

bootable

diagnostic

diskette

from

the

Rescue

and

Recovery

workspace.

Alternatively,

you

can

download

either

a

diskette

image

or

a

startable

CD-ROM

image

(.iso

file)

from

the

Customer

Support

Web

site

and

run

diagnostics

using

them.

The

latest

version

of

the

diagnostics

program

is

available

from

http://www.lenovo.com/think/support

on

the

World

Wide

Web.

Type

your

machine

type

into

the

Use

Quick

path

field

and

click

Go

to

find

the

downloadable

files

that

are

specific

to

the

computer.

See

“Diagnostics

program

download”

on

page

50.

Diagnostic

error

messages

appear

when

a

test

program

finds

a

problem

with

a

hardware

option.

For

the

test

programs

to

properly

determine

if

a

test

Passed,

Failed

or

Aborted,

the

test

programs

check

the

error-return

code

at

test

completion.

See

“Diagnostic

error

codes”

on

page

61.

If

an

installed

device

is

not

recognized

by

the

diagnostics

program,

that

device

might

be

defective.

Starting

PC-Doctor

from

the

Rescue

and

Recovery

workspace

This

procedure

describes

how

to

start

PC-Doctor

from

the

Rescue

and

Recovery

workspace.

1.

If

your

computer

is

already

on

when

you

start

this

procedure,

shut

down

the

operating

system

and

turn

off

the

computer.

2.

To

launch

the

Rescue

and

Recovery

workspace,

repeatedly

press

the

F11

key

as

you

turn

on

the

computer.

Note:

If

a

user

password

or

an

administrator

password

has

been

set,

the

Rescue

and

Recovery

workspace

is

not

displayed

until

you

type

the

password.

3.

When

the

Rescue

and

Recovery

workspace

is

displayed,

look

for

″Troubleshoot″

on

the

left

side

of

the

screen.

Click

Diagnose

hardware

.

Notes:

a.

Additional

diagnostic

information

is

available

from

the

Rescue

and

Recovery

workspace,

such

as

a

diagnostic

overview.

Refer

to

the

Rescue

and

Recovery

help

system

for

details.

b.

After

selecting

Diagnose

hardware,

make

sure

the

computer

is

restarted

using

the

restart

button

on

the

Rescue

and

Recovery

workspace.

Do

not

use

the

power

switch

to

start

the

reboot.

c.

You

can

also

create

a

set

of

diagnostic

disks

from

the

Rescue

and

Recovery

workspace

by

clicking

Create

diagnostic

disks

from

the

Rescue

and

Recovery

menu.

©

Lenovo

2005.

Portions

©

IBM

Corp.

2005.

49