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Picture frame problems – Kodak Digital Photo Frame User Manual

Page 71

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Troubleshooting and support

www.kodak.com/go/support

64

1 Open KODAK EASYSHARE Digital Display Software on your computer.
2 Select Tools

Preferences

General tab.

3 Select Enable wireless media sharing on my home network.

If you are still getting a message on your frame that says, “Please select Allow
on computer and try again”, see

page 68

.

I didn’t connect to my network the first time I turned on my frame. Can I
do it now?

Yes, you can.

1 Tap Home

Settings

.

Slide to highlight Network, then tap Select.

2 Highlight Scan for wireless networks, then tap OK.

3 Continue with step

1

on

page 5

.

Picture frame problems

If...

Try one or more of the following

Frame cannot connect
to the wireless network
—“Wireless network
not found” appears.

Make sure you have a wireless router and that it is broadcasting
the SSID, or enter the SSID manually.

Make sure you are within the operating range of the network.
Move the frame into the same room with the router.

Make sure your frame is using the latest firmware. Check

www.kodak.com/go/digitalframesupport

for updates.

If your network security is enabled,

see page 6

to enter your

security key (WEP or WPA). The person who set up your network
can help you with this information.

Frame does not
turn on.

Make sure the power cable that was included with your frame is
connected securely (see

page 1

).

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

This manual is related to the following products: