Troubleshooting and support, Frequently asked questions, 8 troubleshooting and support – Kodak Digital Photo Frame User Manual
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8
Troubleshooting and support
For step-by-step product support, visit
and
select Step-by-Step Solutions & Repair.
Frequently asked questions
I already have KODAK EASYSHARE Software on my computer. Do I have to
install it again?
The CD that was packaged with your frame contains a special version of EASYSHARE
Software that lets your computer share pictures with your frame. Install it to upgrade
to this special software version. See
I lost my Internet connection in the middle of my setup. What should I do?
Reconnect to the Internet and repeat the installation and setup, starting on
I can’t find my network. What should I do?
■
Is your network set up to broadcast SSID? If not, you must enter your wireless
network information manually (see
If your wireless network is not found, page 8
).
The person who set up your network can help you with the necessary information.
■
Does your network have security enabled (WEP or WPA)? If so, see
.
I can’t find my network computer. What should I do?
■
Make sure your router and your computer are on.
■
Make sure your computer is on your wireless network. See the documentation that
came with your router and your computer.
■
Make sure you allowed your frame to share content with your computer (also
known as enabling media sharing). If you didn’t select ’Enable media sharing’
during the initial software installation and setup (see
), you can do so now.
Here’s how: