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Kodak EasyShare printer dock User Manual

Page 40

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Troubleshooting

34

www.kodak.com/go/support

Nothing happens
when you try to
print (from docked
camera)

Camera may not be properly seated on connector. Reseat the
camera on the printer dock (

page 10

).

Re-establish the connection: remove, then reseat the camera
on the printer dock.

Make sure there is at least one picture in the camera’s
internal memory or camera card.

Nothing happens
when you try to
print (from Kodak
8-in-1 card reader)

NOTE: Other Kodak USB card readers may work with the printer dock,

however card readers made by manufacturers other than Kodak
are not supported.

Check the USB connections from the Kodak 8-in-1 card
reader to the printer dock (

page 15

).

Re-establish the connection: disconnect, then reconnect the
USB cable from the card reader to the printer dock.

Make sure a camera card is inserted and that there is at least
one picture on the camera card.

Nothing happens
when you try to
print (from
PictBridge device)

Check the USB connections from the PictBridge device to the
printer dock (

page 15

).

Re-establish the connection: disconnect, then reconnect the
USB cable from the PictBridge device to the printer dock.

Make sure there is at least one picture in the PictBridge
device’s internal memory or memory card.

Nothing happens
when you try to
print (from
computer)

Check the USB connections from the printer dock to the
computer (

page 21

).

Close all open software applications. Disconnect then
reconnect the USB cable from the printer dock to the
computer (

page 21

).

Make sure Kodak EasyShare software is installed (

page 18

). If

you chose Custom installation, make sure the printer dock
driver is installed.

Make sure your computer meets the minimum system
requirements (

page 18

). Upgrade your system if necessary.

Uninstall, then reinstall Kodak EasyShare software (

page 18

).

Access the printer menu for your system. Remove check
marks next to Pause Printing and Offline, if checked.

If...

Try the following

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