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Getting help on the web – Kodak ESP 5200 User Manual

Page 56

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www.kodak.com/go/aiosupport

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KODAK ESP 5200 Series All-in-One Printer

Getting help on the Web

For more troubleshooting information:

Print quality

• For best results, use KODAK Paper or a paper with the COLORLOK Technology logo

on the package.

• Make sure the paper is loaded correctly. See

Loading paper, page 14

.

• Clean the printhead:

– Press

Home.

– Press

to select

Maintenance, then press OK.

– Press

to select

Clean Printhead, then press OK.

• Calibrate the printer:

– Press

Home.

– Press

to

select

Maintenance, then press OK.

– Press

to

select

Calibrate Printer, then press OK.

For more information, go to

www.kodak.com/go/esp5250support

or

www.kodak.com/go/esp5210support

, then type the problem in the search field.

Ink cartridge errors

• Make sure that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand

or refilled ink cartridges.

• Remove, then install the cartridges again. Make sure the cartridges click into place.

Paper jam

• Check for paper in the rear-access cleanout area.

• Open the printer access door and gently remove any paper from inside the printer.

• Make sure the paper in the tray is free of tears or creases.

• Make sure you do not overload the paper tray.

For more information, go to

www.kodak.com/go/esp5250support

or

www.kodak.com/go/esp5210support

, then type

jam in the search field.

Error codes/messages

Go to

www.kodak.com/go/esp5250support

or

www.kodak.com/go/esp5210support

,

then type your error code or message.

Problem

Possible Solutions

Get help with wireless networking.

www.kodak.com/go/inkjetnetworking

Search our knowledge base of Answers to
Questions.

www.kodak.com/go/esp5250support

or

www.kodak.com/go/esp5210support

Download the latest firmware and software for
optimal printer performance.

www.kodak.com/go/esp5250downloads

or

www.kodak.com/go/esp5210downloads

Check the Extended User Guide for detailed
instructions and the recommended system
requirements.

www.kodak.com/go/aiomanuals

This manual is related to the following products: