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Customer and technical support – Siemens Simatic PC Panel PC 870 User Manual

Page 5

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Release11/02

Preface

SIMATIC Panel PC 670/870 Start-Up Instructions

v

Customer and Technical Support

Available worldwide:

Johnson City

Nuremberg

Singapore

SIMATIC Hotline


Worldwide (Nuremberg)
Technical Support
(FreeContact)

Local time: Mon.–Fri. 8:00 to 17:00
Telephone: +49 (180) 5050-222
Fax: +49

(180)

5050-223

E-Mail: techsupport@
ad.siemens.de
GMT: +1:00

Worldwide (Nuremberg)
Technical Support
(fee-based, only with SIMATIC Card)

Local time: Mon.–Fri. 0:00 to 24:00
Telephone: +49 (911) 895-7777
Fax:

+49 (911) 895-7001

GMT: +01:00

Europa/Africa (Nuremberg)
Authorization

Local time: Mon.–Fri. 8:00 to 17:00
Telephone: +49 (911) 895-7200
Fax: +49

(911)

895-7201

E-Mail: authorization@
nbgm.siemens.de
GMT: +1:00

America (Johnson City)
Technical Support and
Authorization
Local time: Mon.–Fri. 8:00 to 19:00
Telephone: +1 423 461-2522
Fax:

+1 423 461-2289

E-Mail: simatic.hotline@
sea.siemens.com
GMT: -5:00

Asia/Australia (Singapore)
Technical Support and
Authorization
Local time: Mon.–Fri. 8:30 to 17:30
Telephone: +65 740-7000
Fax: +65

740-7001

E-Mail: simatic.hotline@
sae.siemens.com.sg
GMT: +8:00

The languages spoken by the SIMATIC Hotlines are generally German and
English – the Authorization Hotline is also provided in French, Italian and
Spanish.