Samsung 10.1 - Manual (Page 119)

Warranty Information 112
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using the
standard methods, the data only appears to be removed on a
superficial level, and it may be possible for someone to retrieve
and reuse the data by means of special software.
To avoid unintended information leaks and other problems of this
sort, it is recommended that the device be returned to Samsung’s
Customer Care Center for an Extended File System (EFS) Clear
which will eliminate all user memory and return all settings to
default settings. Please contact the Samsung Customer Care
Center for details.
Important!: Please provide warranty information (proof of purchase) to
Samsung’s Customer Care Center in order to provide this service
at no charge. If the warranty has expired on the device, charges
may apply.
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)
Important!: If you are using a handset other than a standard numeric keypad,
dial the numbers listed in brackets.
Phone: 1-888-987-HELP (4357)
©2011 Samsung Telecommunications America. All rights
reserved.
No reproduction in whole or in part allowed without prior written
approval. Specifications and availability subject to change
without notice.