Samsung 10.1 - Manual (Page 111)

Warranty Information 104
What are SAMSUNG's obligations?
During the applicable warranty period, provided the Product is returned
in accordance with the terms of this Limited Warranty, SAMSUNG will
repair or replace the Product, without charge to Purchaser, or at
SAMSUNG'S sole option, refund the purchase price. SAMSUNG may, at
SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product, or may replace Product with a
rebuilt, reconditioned or new Product. Repaired/replaced cases will be
warranted for a period of ninety (90) days. All other repaired/replaced
Products will be warranted for a period equal to the remainder of the
original Limited Warranty on the original Product or for 90 days,
whichever is longer. All replaced Products, parts, components, boards
and equipment shall become the property of SAMSUNG. This Limited
Warranty is extended to the Purchaser and is not transferable or
assignable to any other person or entity.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, Purchaser must
return the Product to an authorized Tablet service facility in an
adequate container for shipping, accompanied by the sales
receipt or comparable proof of sale showing the original date of
purchase, the serial number of the Product and the seller's name
and address. To obtain assistance on where to deliver the
Product, please call SAMSUNG Customer Care at 1-888-987-
4357. If SAMSUNG determines that any Product is not covered by
this Limited Warranty, Purchaser must pay all parts, shipping,
and labor charges for the repair or return of such Product.
Purchaser should keep a separate backup copy of any contents
of the Product before delivering the Product to SAMSUNG for
warranty service, as some or all of the contents may be deleted
or reformatted during the course of warranty service.