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SpectraLink h340 User Manual

Page 58

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SpectraLink Corporation

Configuration and Administration—NetLink e340/h340/i640 Wireless Telephone

with SIP

PN: 72-1089-02-D.doc

Page 58

Message Description

Action

No LAN connection at the NetLink SVP

Server.

Verify NetLink SVP Server connection to

LAN.

No SVP Server

No DNS Entry

Handset unable to perform DNS lookup for

SVP Server, server had no entry for SVP

Server.

The network administrator must verify that

a proper IP address has been entered for

the SVP Server DHCP option.

No SVP Server

No DNS IP

Handset unable to perform DNS lookup for

SVP Server, no IP address for DNS server.

The network administrator must verify

proper DHCP server operation.

No SW Found

A required software component has not been

identified.

Check that the handset license type has a

corresponding entry in the slnk_cfg.cfg

file.

Check that the pd11sid.bin and

pi110000.bin entries exist in under this

license type in the slnk.cfg.cfg file.

Not Installed!

A required software component is missing.

Check that all required software files are

on the TFTP server, if over-the-air

downloading is being used. If the error

repeats, contact SpectraLink Technical

Support.

Press End Call

The far end of a call has hung up.

Hang up the near end.

RTP Open Failed

The handset attempted to open an RTP port

for audio but was unsuccessful.

Verify that NetLink SVP Server capacity has

not been exceeded.

Select License

The correct protocol has not been selected

from the license set.

Using the Admin menu, select one license

from the set to allow the phone to

download the appropriate software.

Server Busy

Handset is attempting to download from a

TFTP server that is busy downloading other

devices and refusing additional downloads.

None, the handset will automatically retry

the download every few seconds.

Skt Open Fail

Socket open fail. Occurs when the handset

attempts to open a connection to the proxy

server but fails.

Verify that NetLink SVP Server capacity has

not been exceeded.

Service Rej.

The NetLink SVP Server has rejected a

request from the handset.

The handset will restart and attempt to re-

register with the NetLink SVP Server, which

should fix the problem. Report to your

administrator if it keeps happening.

Storing Config

Handset is storing changes to handset

configuration.

None. Informational only. The handset may

display this briefly following a

configuration change or software

download.

SVP Service Rej.

The NetLink SVP Server has rejected a

request from the handset

The handset will restart and attempt to re-

register with the SVP Server, which should

fix the problem. Report to your

administrator if it keeps happening.

System Busy

yyy.yyy.yyy.yyy

y…y = SVP Server IP Address.

SVP Server has reached call capacity.

All call paths are in use, try the call again

in a few minutes.

System Locked

(with Busy Tone)

NetLink SVP Server is locked.

Try call again later, system has been

locked for maintenance.