Siemens Gigaset S450 IP - Manual (Page 97)

96
Appendix
Gigaset S450 IP LBA / SGP / A31008-M1713-Y221-1-7619 / appendix.fm / 30.8.07
Ve
rs
ion 4,
16
.09.
2005
You cannot make calls via VoIP. Either
Provider registration failed! or Registration failed is
shown.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
The message may still be displayed for the fol-
lowing reasons:
1. The personal VoIP access data (
Username ,
Authent. Name and Authent. Password ) you
have entered may be incomplete or wrong.
¥
Check your information. In particular,
check your use of upper and lower case.
2. The general settings for your VoIP provider
are incomplete or incorrect (incorrect
server address).
¥
Start the Web configurator and check
the settings.
You cannot establish a connection to the
phone with your PC's Web browser.
¥
When establishing a connection, check the
phone's local IP address that has been
entered. You can check the IP address on
your handset.
¥
Check the LAN connections for the PC and
phone.
¥
Check that your phone can be reached. Set
a ping command, for example, on the
phone (ping s
phone>).
¥
You have tried to reach the phone via a
secure http (https://...). Try again with
http://....
You cannot be reached for calls from the
Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the NAT refresh time (page 81).
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 79).
No firmware update or VoIP profile down-
load is carried out.
1. If
Currently not possible! is displayed, the VoIP
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If File corrupted! is displayed, the firmware or
profile file may be invalid.
¥
Please use only firmware and down-
loads that are made available on the
preconfigured Siemens server
(page 92) or at www.siemens.com/
gigasetcustomercare.
3. If Server not accessible! is displayed, the
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
¥
You have changed the preconfigured
server address (page 92). Correct the
address. If necessary, reset the base sta-
tion.
4. If Transmission Error XXX is displayed, an
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If Check IP settings! is displayed, your phone
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.