Service information (for the u.s.), Troubleshooting – Sharp DV-HR300U User Manual
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Problem
Suggested Solution
Timer recording was set, but not executed.
The timer recorded content stops in the middle of recording.
A timer recorded program is erased.
The REC LIST (THUMBNAIL or TITLE LIST) is not displayed.
When a CD is recorded to MD using digital connection, the CD
and MD do not have the same track numbers.
The Recorder makes a sound even when there is no operation.
The Recorder heats up during use.
The Recorder makes a snapping sound when starting
recording or playback.
A blinking “----” appears on the front display panel.
• Was there a power failure while standing by for timer recording?
• Is the HDD or DVD full? Erase unnecessary titles from the list.
• Were you performing dubbing?
• If you use the Recorder at a location with low temperature, the HDD may enter the preparation state. Set and
leave power “ON” for a while before timer recording is performed.
• Is the power cord unplugged from the AC outlet?
• Was the power plug unplugged, or was there a power failure, during timer recording?
• Is the HDD or DVD full? Erase unnecessary titles from the list.
• Recording will stop if a program whose recording is forbidden begins in the middle of recording.
• Clean the disc.
• If there is a power failure or other power problem during recording to DVD-R/RW, recording will stop in the
middle. If there is a power failure or other power problem during recording to HDD, that program will be lost.
• The recorded program will be overwritten automatically in “Overwritten Program” setting under “Favorite
Program”.
• The REC LIST cannot be displayed during Time Shift Viewing or Chasing Playback. Press the
■STOP/
LIVE button, and return to live viewing.
• If you use the Recorder at a location with low temperature, the HDD may enter the preparation state. Please
wait a while.
• There may be a problem with the HDD. Contact the nearest Sharp Authorized Service Center.
• If the interval between CD tracks is short, the track numbers on the recorded MD may differ from the CD.
• If you do not operate the Recorder for a certain time while power is ON, you will hear the sound of the HDD
operating. This is not a malfunction.
• When using this Recorder, the console cabinet may heat up, depending on the use environment. This is not a
malfunction.
• The Recorder may sometimes make a snapping sound when starting recording or playback if you have not
operated it for a while. This is the sound of the Recorder operating, and is not a malfunction.
• The clock has not been set. Set the clock.
Troubleshooting
NOTE
• If this Recorder receives strong interference from strong external noise such as excessive static electricity, malfunction of
power supply voltage caused by lightning during Recorder use or a wrong operation is sent to the Recorder, errors like the
Recorder not accepting an operation may occur.
• Press RESET with a toothpick or other narrow rod-like object (nonmetal) when the Recorder does not operate properly
even after the power has been turned off and then back on again.
• Since the clock, channel, timer recording programs and other data in memory are also reset when RESET has been
pressed, they must be set again.
• EZ Set Up function starts automatically when RESET is pressed.
• When the problem persists even after pressing RESET, unplug the power
cord and plug it again. If this does not solve the problem, contact the
nearest Sharp Authorized Service Center.
RESET button
Service Information (For the U.S.)
For the location of the nearest Sharp Authorized Service Center, or to obtain product literature, accessories, supplies or
customer assistance, please call 1-800-BE-SHARP (1-800-237-4277) or visit SHARP’s website (http://www.sharpusa.com).
1. Do not attempt to service this product yourself. Instead, unplug it and contact a qualified service technician.
(See CONSUMER LIMITED WARRANTY at the end of this manual.)
2. Be sure the service technician uses authorized replacement parts or their equivalents. Unauthorized parts may cause fire,
electrical shock, or other hazards.
3. Following any service or repair, be sure the service technician performs safety checks to certify that this product is in safe
operating order.