Samsung OfficeServ - Manual (Page 85)

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Log Viewer Menus
The OfficeServ Operator allows the user to store the logs of both incoming and outgoing calls
in the database. The menu consists of submenus as shown below:
Category Description
Statistics Displays simple statistical data.
Total Log Displays detailed information on all calls.
Inbound Calls Log Displays detailed information on incoming calls.
Outbound Calls Log Displays detailed information on outgoing calls.
Trunk Calls Log Displays detailed information on trunk calls.
Station Calls Log Displays detailed information on station calls.
DID Log
Displays detailed information on calls retrieved based on DID
number/name.
CID Log Displays detailed information on calls with specific called parties.
Transferred
Destination Log Displays detailed information on calls transferred to specific
numbers.
Columns of each log window are described as follows:
Column Description
Incoming/Outgoing
Incoming calls are displayed as Å.
Outgoing calls are displayed as Æ.
Name Displays the names of the called parties.
Tel Displays phone numbers.
Date Displays call dates.
Duration Displays call duration on a second basis.
State
Calling status is as follows:
- Ringback : When making a call to a station, the called party
does not answer the call.
- Ringing : When a call is connected to a station, the called party
does not answer the call.
- Connected : A call is connected.
- Busy : The called station is busy.
DID Tel Displays DID numbers.
DID Name Displays DID names.
Note Displays notes.
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