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Held calls window, Call button window – Samsung OfficeServ User Manual

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Held Calls Window

When an active call is on hold, the call will be displayed in the window.


The columns displayed in the window are described below:

Column

Description

CID

Phone number and name of the caller

DID

Phone number and name connected to the DID

Duration

Elapsed time since call hold

Note

Notes on call hold

Call Button Window

This window displays the input field for the destination number and call buttons required to
control calls in the OfficeServ Operator.


Press a number of the keyboard without putting the mouse cursor on [Destination] to see the
number entered in the [Destination].



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