Samsung OfficeServ - Manual (Page 52)

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Category Parameter Description
State Status of the call
Active Calls
Contact Info. Displays the CID and the number most recently
transferred
Note Call-related notes entered by the operator
Held Calls
Orbit Park Displays the [Orbit Park] button
Display
This tab enables the user to select the display format.
Parameters of the [Display] tab are described below:
Category Parameter Description
Display
messages
Determines the number of messages to be displayed,
which are received from the OfficeServ Operator or the
OfficeServ Call.
Information
Window
Display help
appropriate for
the situation Determines whether to display instructions for effectively
using the OfficeServ Operator.
DID DID, Queue
Selects information to be displayed on the DID/Queue
list.
Queue should be selected for using the OfficeServ
Operator as the operator/agent of the call center.
Busy Lamp
Field
Card View,
List View
Number Only Determines the display type for the BLF window.
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