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4 returning merchandise for service – SUPER MICRO Computer H8QI6-F User Manual

Page 52

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3-4

H8QI6/i-F Serverboard User's Manual

readme.txt (fl ash instructions), the afudos.exe (BIOS fl ash utility) and the BIOS

image (xxx.rom) fi les. Copy these fi les to a bootable fl oppy disk, insert the disk

into drive A and reboot the system. At the DOS prompt after rebooting, enter the

command "fl ash" (without quotation marks) then type in the BIOS fi le that you want

to update with (xxxx.rom).

Question: What's on the CD that came with my motherboard?

Answer: The supplied compact disc has quite a few drivers and programs that will

greatly enhance your system. We recommend that you review the CD and install the

applications you need. Applications on the CD include chipset drivers for Windows

and security and audio drivers.

Question: Why can't I turn off the power using the momentary power on/off

switch?

Answer: The instant power off function is controlled in BIOS by the Power But-

ton Mode setting. When the On/Off feature is enabled, the motherboard will have

instant off capabilities as long as the BIOS has control of the system. When the

Standby or Suspend feature is enabled or when the BIOS is not in control such

as during memory count (the fi rst screen that appears when the system is turned

on), the momentary on/off switch must be held for more than four seconds to shut

down the system. This feature is required to implement the ACPI features on the

motherboard.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-

fore any warranty service will be rendered. You can obtain service by calling your

vendor for a Returned Merchandise Authorization (RMA) number. When returning

to the manufacturer, the RMA number should be prominently displayed on the

outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and

handling charges will be applied for all orders that must be mailed when service

is complete.

For faster service, RMA authorizations may be requested online (http://www.

supermicro.com/support/rma/).

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alteration, misuse, abuse or improper

maintenance of products.

During the warranty period, contact your distributor fi rst for any product problems.

This manual is related to the following products: