Siemens ADSL 500 - Manual (Page 73)

Chapter 6: Troubleshooting
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Request time out
Then the DNS is not reachable. Check your DNS setting on the ADSL Router.
Problems with Upgrading
The following lists the error messages that you may see during upgrading and the action to take.
Error Message: invalid checksum
Possible cause: The firmware file to be used is damaged or the file format is wrong.
Action: Make sure that your firmware file format is valid or get a new firmware file.
Error Message: invalid hardcode
Possible cause: The firmware file is not compatible with the model of your ADSL Router.
Action: Download a compatible firmware from the web.
Error Message: unknown flags type
Possible cause: The firmware version is not compatible.
Action: Download a compatible firmware from the web.
Error Message: internal isfs error / internal flashfs error
Possible cause: System error occurs. It may caused by the lack of memory.
Action: Reboot your ADSL Router and perform the upgrade task again.
Error Message: invalid file format
Possible cause: The firmware file format is invalid.
Action: Check the file format is correct, otherwise download a firmware file with correct format.
Error Message: get an error message
Possible cause: The TFTP server responses with error message.
Action: Make sure the file name you enter is correct. Otherwise the TFTP server may response with the error
message “File not found”.
Error Message: transfer time out
Possible cause: The transfer session is interrupted.
Action:
a. Make sure the TFTP server is on the same subnet with the ADSL Router.
b. Make sure you the IP address of the TFTP server you specify is correct and that your TFTP server is started.
c. If error still occurs, reboot your ADSL Router and perform the upgrade task again.
Error Message: firmware update in process
Possible cause: The upgrade is already in process.
Action: Do not turn off your ADSL Router otherwise you will cause damage to the device.
Error Message: no remote server IP
Possible cause: The IP address of the TFTP server is not specified.
Action: Specify the IP address of the TFTP server is not specified.