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Troubleshooting – Insignia NS-19RTR User Manual

Page 52

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51

NS-19RTR 19" DVD Triple Combo

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Troubleshooting

General

TV/VCR Mode

Problem

Possible solution

No power

• Make sure that the power plug is

connected to an AC outlet.

• If power has failed, check the breaker.

Remote control does
not work

• Replace the batteries. Make sure that

you match the + and – symbols in the
battery compartment.

• Make sure that you aim the remote

control at the remote sensor. The
operable range of the remote control is
between 10 feet (3 m) and 23 feet (7 m)
depending on the angle.

• Remove all obstacles to clear the path of

the infrared signal.

• Check the infrared signal output.
• Press the INPUT button to select the

correct video mode.

Problem

Possible solution

Poor or no picture when
watching TV

• Make sure that the antenna is connected

correctly.

• Check the antenna cable for bent or

broken pins. If necessary, replace the
cable.

• Check for sources of reception

interference.

• Press the INPUT button to select the

correct video mode.

• Scan for available TV channels.
• Try another TV channel. If reception is

good, there may be a problem with the
original station’s broadcast signal.

• Adjust picture controls, such as color,

contrast, and brightness.

• Make sure that there are no appliances

nearby that generate a magnetic field.
Turn off or relocate the appliance.

• Try degaussing. For more information,

see “Degaussing” on page 48.