Motorola DS3478 User Manual
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Symbol DS3478 Product Reference Guide
The host displays scanned
data incorrectly.
The cradle’s host
communication parameters
do not match the host’s
parameters.
Select the correct host.
For RS-232, ensure the cradle’s communication
parameters match the host’s settings.
For a Keyboard Wedge configuration, program the
system for the correct keyboard type, and turn off
the CAPS LOCK key.
Properly program editing options (e.g., UPC-E to
UPC-A conversion).
The digital scanner emits short
high-short high- short high-long
low beep sequence when it is
not in use.
RS-232 receive error.
Normal during host reset. Otherwise, ensure the
digital scanner’s RS-232 parity setting matches the
host setting.
The digital scanner emits long
low-long high beep sequence
during programming.
Input error or Cancel bar
code was scanned.
Scan the correct numeric bar codes within range
for the parameter programmed.
The digital scanner emits short
low-short high- short low-short
high beep sequence during
programming.
Out of ADF parameter
storage space.
Erase all rules and re-program with shorter rules.
Out of Synapse parameter
storage space.
Scan Set Synapse Defaults bar code from the
appropriate Synapse Interface Guide for cables no
longer in use and re-program the digital scanner
for the current host interface.
The digital scanner emits
low-high-low beeps.
Clearing Code 39 buffer.
Normal when scanning the Code 39 Buffering
Clear Buffer bar code or upon attempt to transmit
an empty Code 39 buffer.
The digital scanner emits one
short high beep when it is not in
use.
In RS-232 mode, a
character is received.
Normal when Beep on
digital scanner is in RS-232 mode.
The digital scanner emits short
low-short medium-short high
beep sequence.
The digital scanner is
powering up.
Normal when the battery is inserted.
The battery does not charge.
The cradle is outside the
charging temperature range.
Charge within the recommended temperature of
32° to 104° F
(0° to 40° C) nominal, 41° to 95° F (5° to 35° C)
ideal.
The battery door falls off.
The digital scanner was
dropped.
Snap the battery door back in to reinstall.
Table 3-1
Troubleshooting (Continued)
Problem
Possible Causes
Possible Solutions
NOTE
If problems still occur, contact the distributor or Motorola Enterprise Mobility Support. See
for
contact information.