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Operation monitor mail communication mode trouble, Trouble cause repair – MITSUBISHI ELECTRIC WT03939X20 User Manual

Page 140

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139

Operation Monitor Mail Communication Mode Trouble

Trouble

Cause

Repair

Operation monitor mail cannot receive
normally.

A mail address and SMTP server

information were made a mistake in and

set up by mail communication setup.

Please set up the right information again
after performing "Stop mail
communication" of 3.4 (2).

The mail address a contract of is not

made with a provider was set as [FROM:

Mail Address].

(When using dialup)

Please set the regular mail address a
contract of is made with the provider to
[FROM: Mail Address].

The mail address of recipient (To:) is not

an address only for Maintenance Tools.

(The mail address used usually is set up.

In this case, once other mail software

receives mail, operation data mail will be

deleted from a mail server.)

The mail address of recipient (To:)
acquires and sets up the address only for
Maintenance Tools.

The analysis screen of the operation

monitor data (which carried out mail

acquisition by OFFLINE) is not displayed.

The system configuration information

acquired from G-50A immediately after a

mail communication setup was not

acquired normally.

Please delete the corresponding data.

Text conversion can be carried out and

data can be outputted.

Mail communication mode was set up

from the Maintenance Tool of a remote

place, and the mail address of recipient

(To:) was set as another addressing to a

Maintenance Tool of a remote place.

(System configuration information mail is

transmitted from G-50A immediately after

a mail communication setup.

However, the Maintenance Tool by the

side of a setup is using dial-up service,

and mail transmission cannot be

performed.

Consequently, since the Maintenance Tool
with which mail is transmitted cannot
acquire system configuration information
mail, even if it receives after that operation
monitor data mail, it does not indicate by
normal.

When mail communication mode is set up

from the Maintenance Tool of a remote

place, mail acquisition of operation data

can be performed only with the

Maintenance Tool which set up.

Please make a set the mail address of a
Maintenance Tool which set mail
communication mode to the mail address
of recipient (To:).