beautypg.com

Call handling, Hold, Transfer – Mitel 5606 User Manual

Page 17: Conference, Answer call waiting

background image

Call Handling

11

Call Handling

Hold

1. During a call, press the R soft key to put the call on hold. After 30 seconds, “Hung Up” is

displayed and a busy tone sounds.

2. Press the R soft key again to retrieve the call.

Transfer

Blind Transfer

1. During a call, press the R soft key twice to put the call on hold.

2. Dial the number to which you want to transfer the call.

The call is automatically transferred.

Supervised Transfer

1. During a call, press the R soft key to put the call on hold.

2. Dial the number to which you want to transfer the call.

3. Wait for an answer, announce the transfer, and then press OFF to hang up and connect

the other two parties.

To terminate the transfer and return to the held call, press the R key and then press 1.

Conference

To conference with another party during an active call:

1. Put the active call on hold. (Press the R key.)

2. Dial the number of the third party with whom you want to conference.

3. Press the R key twice to put the third party on hold.

4. Enter the feature access code for Conference Call.

5. Press the R key again to start the conferenced call.

Answer Call Waiting

While on a call, you hear a call waiting beep.

1. Press the R key and then press 2 to answer the incoming call.

2. Press the R key and then press 2 to swap the calls.