Minolta PageWorks/Pro 18 - Manual (Page 145)

7.5 Troubleshooting Checklists
7-10
Operation and Troubleshooting
Chapter 7
• Is AUTO ENDCAP enabled?
Auto Endcap lets you send data to a network printer. Use
PRINTCON to check. If not, enable it.
7.5.2.4 NIC Configuration Checklist
If all your hardware connections are correct, check the following:
• Use MAP to check the status of the print server.
The Report Print Server Status screen shows the status for the
selected NIC. This report includes a status of file servers and
queues assigned to a printer along with a description of any
problems.
• The printer may not be assigned to the correct print queues.
Use PCONSOLE to direct print jobs to the correct queues, then
check to see if the print job is in the queue.
• If devices were added or changed, use PCONSOLE to make
sure you configured the new devices correctly.
• Make sure the NIC's name has been entered correctly. If you
changed the name in MAP Program, you must also change the
name in PCONSOLE before you can print.
• Use PCONSOLE to check the Printer Status. Make sure it is not
stopped or paused.
• You cannot use PCONSOLE Version 1.0 to configure the NIC.
Contact Novell for an upgrade.
7.5.2.5 Printer Server/File Server/Printer Checklist
Check the following to see if:
• The NIC can not log into the file server, or cannot service jobs
from a File Server.
• The Print Server name is listed on that File Server, or cannot
service jobs from a File Server.
Chap7.fm Page 10 Tuesday, August 4, 1998 6:00 PM