Gateway DVD Player - Manual (Page 92)

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■ If any audio or speaker cables are damaged, replace them.
■ Make sure that the volume is turned up on your TV.
■ Make sure that the player’s audio settings match your TV and audio system settings.
■ The player may be in Pause, Slow Motion, or Forward/Reverse Scan mode. Press PLAY
on the remote control to return to normal playback mode.
There is no surround effect during playback of Dolby Digital soundtrack.
■ Make sure your audio cables are correctly connected. For more information, see
“Configuring Dolby Digital” on page 25 .
■ Depending on the DVD, the audio output may not use all 5.1 channels, but instead
output mono or stereo sound, even if the soundtrack is recorded in Dolby Digital
format.
I keep hearing a loud hum or noise.
■ Make sure that all components in your audio system are securely plugged in.
■ Make sure that you keep your audio system’s cables away from a transformer or motor,
and that you keep them at least 10 feet away from a TV or fluorescent lights.
■ Move your TV away from your audio components.
■ The plugs and jacks may be dirty. Unplug them, then wipe them clean with a cloth
slightly moistened with isopropyl alcohol.
■ Clean the DVD. For information about cleaning your disc, see “Caring for DVDs and
other discs” on page 82 .
The remote control does not work.
■ Point the remote control directly at the sensor on the front of the player.
■ Remove any obstacles between the remote control and the player.
■ Move closer to the player when using the remote control.
■ Replace the batteries.
The DVD does not play.
■ Make sure that there is a DVD in the tray.
■ If the DVD has two playable sides, make sure that the side you want to play is facing
down in the tray.
■ The DVD may be warped and unplayable.
■ The region code on the DVD may not be Region 1.
■ Moisture may have condensed inside the player. Remove the DVD and leave the player
turned on for about half an hour to dry the condensation.