Follett C/E12CI400A - Manual (Page 26)

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Icemaker troubleshooting chart
• Flashing water LED at any time indicates that water signal to board had been lost for more than one second.
• Ten-second delay: There is a 10 second delay in reaction to loss of water (WTR) or bin (B-E) signals. If signals are not
lost for more than 10 seconds, no reaction will occur.
Indicators/possible cause
1. No power to unit.
2. Open bin level control.
3. Water OK LED (WTR) not on.
4. 20M or 2ND LED is on indicating
that first or second torque error has
occurred.
5. Gear motor locked up (immediate
torque error indicated by LEDs when
board is reset).
6. Open coil on gearmotor start relay
causing an immediate torque error.
1. Condenser coil plugged causing open
overload or high pressure cut-out.
2. Defective starting capacitor.
3. Defective starting relay.
4. Open motor winding.
5. No power output from compressor
output terminal on control board.
1. Float reservoir running dry, sensing
probe signalling for system to shut
down.
1. Dirty condenser coil.
2. Restricted air flow to condenser coil.
3. Mineral coated evaporator.
4. Improper exhaust air provisions.
5. Faulty expansion valve.
6. Low refrigerant charge.
7.
Superheat incorrect.
8. Inefficient compressor.
1. O ring seal broken.
Corrective action
1. Check that unit is plugged in, circuit
breakers are on.
2. Adjust or replace ice level control.
3. Check reservoir for water, restore water
to unit.
4. See #6 below.
5. Repair or replace gear motor.
6. Replace gearmotor start relay.
1. Clean condenser coil and replace
overload if necessary.
2. Replace start capacitor.
3. Replace relay.
4. Ohm out windings and replace
compressor if necessary.
5. Check terminal connection and replace
control board if necessary.
1. Check water supply to float and float
operation. PC board will have flashing
WTR LED.
1. Clean condenser.
2. Remove obstruction.
3. Clean evaporator.
4. Provide proper exhaust air provisions per
Follett installation manual.
5. Replace expansion valve.
6. Check for leaks; repair, evacuate, and
weigh in correct charge.
7. Check that TEV sensing bulb is securely
clamped in place and not damaged;
check that insulated bulb cover is in
place.
8. Replace compressor.
1. Replace O ring.
Problem
1. Icemaker will
not run.
System status:
compressor,
gearmotor,
and fan motor
inoperative.
2. Compressor will
not run.
System status:
gearmotor and
fan motor run.
3. Unit cycles
intermittently.
System status:
compressor,
gear motor, and
fan motor cycle.
4. Low ice
production.
Poor quality ice.
5. Water leaks
from bottom of
evaporator.