Follett C/E12CI400A - Manual (Page 24)

24
Dispenser troubleshooting
Before calling for service:
• Check that no ice is in the dispenser bin area • Check that all switches and circuit breakers are on
• Check that congealed ice is not causing a jam • Check that all drains are clear
Disconnect power to unit before putting hands or arms in storage area or attempting any
repair or service to equipment.
!
Problem
Does not dispense ice.
Dispense wheel rotates
continuously.
Icemaker runs continuously.
Does not dispense water.
Indicators
1. Power switch off or faulty.
2. Faulty dispense switch.
3. Wheel motor malfunction.
4. Storage hopper cover
(inside dispenser cabinet)
off or ajar.
1. Dispense switch contacts
burned shut.
1. Faulty or incorrectly
positioned bin stat.
1. Faulty water solenoid valve.
2. Faulty dispense switch.
3. Power switch off or faulty.
Corrective action
1. Check switch – turn on or replace if faulty.
2. Replace switch.
3. Check motor and capacitor and replace
as required.
4. Secure cover.
1. Replace dispense switch.
1. Check for proper positing – if stat does
not open when ice is places on capillary
tube, replace stat.
1. Replace water solenoid valve.
2. Replace dispense switch.
3. Check switch – turn on or replace
if faulty.
Troubleshooting the dispenser – lever models
Ice capacity test
Icemaker production capacity can only be determined by weighing ice produced in a specific time period.
1. Remove top panel and hopper lid of unit.
2. Weigh and record weight of container used to catch ice.
3. Run icemaker for at least 15 minutes.
4. Catch ice for 15 or 20 minutes.
5. Weigh harvested ice and record total weight.
6. Subtract weight of container from total weight.
7. Convert fractions of pounds to decimal equivalents (Ex. 6 lbs 8 oz = 6.5 lbs).
8. Calculate production using following formula:
9. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water
temperatures in Ice Production Table (see page 22).
1440 min. x wt. of ice produced
= Production capacity/24 hr. period
Total test time in minutes