3 cause of errors and troubleshooting, Chapter “cause of errors and troubleshooting, Smart combi – Henny Penny SMART COMBI FM05-061-A User Manual
Page 75: Faults
6.3 Cause of errors and troubleshooting
Remedy
Possible causes
Error
●
Open tap
Tap closed
No water
●
Contact customer service
Unit is defective
●
Do not use unit
●
Contact customer service
Fault in the waste water system
Leakage of water un-
derneath the unit
●
Open gas tap
●
Check gas pressure
Gas tap closed
Gas pressure too low
No gas
●
Do not use unit
●
Contact customer service
Unit is defective
Cooking chamber
overheated
●
Contact customer service
Unit is defective
STL triggered
●
Allow unit to cool down
●
Check cooling air intake
●
Contact customer service
Motor overheated, cooling faulty
Motor STL triggered
●
Check cooling air intake
●
Set a lower cooking temperature
●
Contact customer service
Heat source near to the cooling air intake
Cooling air intake restricted or blocked
Ambient temperature too high
Electronics too warm
●
Do not use unit
●
Check cooling air intake
●
Contact customer service
Cooling faulty, ambient temperature too high
Electronics too hot
●
Use cooking program without core tem-
perature measurement
●
Contact customer service
Sensor broken
Core temperature
sensor faulty
●
Use cooking program without core tem-
perature measurement
●
Core temperature sensor as substitute
for chamber sensor:
- Leave core temperature sensor in the
chamber
- Do not insert the core temperature
sensor into the food
●
Contact customer service
Sensor broken
Chamber sensor
faulty
●
Check electrical connection
Observe safety information (see
●
Contact customer service
●
Fan not working
●
Missing phase
●
Unit is defective
No fan
●
Observe the ambient air requirements for
operation
Temperature below 0 °C (32 °F)
Danger of frost
●
Stored data will be lost in the event of a
power failure
●
Contact customer service
Back-up battery is flat (service life: approx.
8 years)
Battery is flat
●
Perform configuration
●
Contact customer service
Necessary configuration not performed
Perform configuration
75
Operating manual
Global Foodservice Solutions
Faults
SmartCombi
™