Heartland Toledo XT - Manual (Page 25)

Using your Range
25
Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content (e.g.
oven fries) there may be some steam visible at the
rear grille. Take care when opening the oven door, as
there may be a momentary puff of steam when the
oven door is opened. Stand well back and allow any
steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven
heats up - this is perfectly normal.
What cleaning materials are recommended for
the range?
See the ‘Cleaning’ section for a full list of
recommended cleaning materials. We do not
recommend corrosive or caustic cleaners as these
may damage your range.
The knobs get hot when I use the oven or the
broiler, can I avoid this?
Yes, this is caused by heat rising from the oven or
the broiler, and heating them up. Don’t leave the
oven door open.
If there is an installation problem and I don’t get my
original installer to come back to fix it who pays?
You do. Service organizations will charge for their call
outs if they are correcting work carried out by your
original installer. It’s in your interest to track down
your original installer.
Current Operated Ground Fault Circuit Breaker
Where the range installation is protected by a 30
milliamp sensitivity residual current device (RCD),
the combined use of your range and other domestic
appliances may occasionally cause nuisance
tripping. In these instances the range circuit may
need to be protected separately This work should be
carried out by a qualified electrician.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your previous
oven. Check that you are using the recommended
temperatures and rack positions. See pages 16 -17.
The oven control settings and cooking times are
intended to be used only as a guide. Individual tastes
may require the temperature to be altered either way,
to get the results you want. Try cooking at a higher
temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than 14 1 /
4
” wide by 12”
deep.
If you are cooking a large item, be prepared to turn it
round during cooking.
If two racks are used, check that space has been left
for the heat to circulate. When a baking sheet is put
into the oven, make sure it is placed centrally on the
rack.
Check that the door seal is not damaged and that the
door catch is adjusted so that the door is held firmly
against the seal.
A dish of water when placed on the rack should be
the same depth all over. (For example, if it is deeper
at the back, then the back of the range should be
raised up or the front lowered). If the range is not
level arrange for your supplier to level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated?
If not there may be something wrong with the power
supply. Is the range supply on at the isolator switch?
Has the time of day been set?
If using the Multi-function oven have you set a
cooking function?
Is the key symbol ( ) showing in the display? See the
Clock section of the instructions for more information
on the key lock feature of the clock.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by
mistake?
Is the key symbol ( ) showing in the display? See the
Clock section of the instructions for more information
on the key lock feature of the clock.
If using the Multi-function oven have you set a
cooking function?
Oven temperature getting hotter as the range
gets older
If turning the knob down has not worked or only
worked for a short time then you may need a new
thermostat. This should be fitted by a service person.
The oven light is not working
The bulb has probably burnt out. You can buy a
replacement bulb (which is not covered under the
guarantee) from a good electrical shop. Ask for
a 15w 125-130v lamp, FOR OVENS. It must be a
special bulb, heat resistant to 300°C (570°F).
Make sure the oven is cool. Open the oven door and
remove the Handyrack (if fitted) and oven racks.
Turn off the power supply.
Unscrew the bulb cover by turning counter clockwise.
Unscrew the old bulb. Screw in the new bulb, screw
back the bulb cover. Turn on the electricity supply
and check that the bulb now lights.
Cooktop ignition or cooktop burners faulty
Is the power on? Is the clock illuminated? If not there
maybe something wrong with the power supply.
See ‘power supply’ section further on.
Are the sparker (ignition electrode) or burner slots
blocked by debris?
Is the burner trim correctly located?