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Kyocera TASKalfa 2552ci User Manual

Page 558

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10-47

Troubleshooting > Troubleshooting

2101

Failed to send via SMB.

Check the network and SMB settings.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

Host name and IP address

Port number

Failed to send via FTP.

Check the network and FTP settings.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

Host name and IP address

Port number

Failed to send the e-mail.

Failed to send i-FAX.

Check the network and Command Center RX.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

POP3 server name of the POP3 user

SMTP server name

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2102

2103

Failed to send via FTP.

Check the network.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

Check the following of the FTP server.

Is FTP available?

The server is not operating properly.

Failed to send the e-mail.

Failed to send i-FAX.

Check the network.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

2201

2202

2203

2231

Failed to send the e-mail.

Failed to send via FTP.

Failed to send via SMB.

Failed to send i-FAX.

Check the network.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

2204

Failed to send the e-mail.

Failed to send i-FAX.

Check the e-mail size limit of the SMTP settings
on the Command Center RX.

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3101

Failed to send the e-mail.

Check the authentication methods of both the
sender and the recipient.

Failed to send via FTP.

Check the network.

The network cable is connected.

The hub is not operating properly.

The server is not operating properly.

Error
Code

Message

Corrective Actions

Reference

Page