HP Pavilion - Manual (Page 40)

12 HP Pavilion home PC
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HP Instant Support
Note: HP Instant Support is not available in all models.
When you need assistance to solve a computer-
related problem, start HP Instant Support:
1 Click Start on the taskbar, and click Help
and Support.
2 Click HP Instant Support.
3 Click Request Help.
4 Follow the onscreen instructions to run a test
or submit a problem to HP Instant Support.
When you submit a problem to HP Instant
Support, you communicate over the Internet with
an HP Support analyst. The analyst will work
with you until the problem is solved.
Using the Mouse
Your PC includes a mouse. When you move
the mouse, its roller ball moves and causes the
cursor on the screen to move. Use the mouse
on a flat surface.
You may have an optical mouse that uses a
light, instead of a roller ball, to sense movement.
Use the optical mouse on an opaque surface.
Note: The optical mouse cannot work on a glass,
translucent, or reflective surface.