HP e-Vectra - Manual (Page 19)

HP Hardware Warranty
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HP Hardware Warranty
General
This HP Hardware Warranty statement gives you, the customer, express warranty rights from HP,
the Manufacturer. Please refer to HP’s web site for an extensive description of your warranty
entitlements. In addition, you may also have other legal rights under applicable local law or special
written agreement with HP.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE WARRANTY
TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED,
DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. THE LAWS OF
YOUR COUNTRY MAY PROVIDE FOR DIFFERENT WARRANTY RIGHTS. IF SO, YOUR HP
AUTHORIZED SUPPORT PROVIDER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU
WITH DETAILS.
Warranty Repair or Replacement
HP Hardware
During the applicable warranty period, HP warrants that your HP Hardware, Accessory or Supply
will be free from defects in materials and workmanship. Except as indicated above, however, HP
does not warrant that any HP Hardware, Accessory or Supply will operate uninterrupted or error-
free.
During the product warranty period, HP will, within a reasonable time, repair your product or if
unable to repair, refund (in the amount of the product purchase price) upon prompt return of the
product to your HP Authorized Support Provider or other HP designate. Unless otherwise stated or
agreed upon in writing with HP, all hardware components must be returned for refund with the
entire central processor unit.
The central processor unit (CPU), keyboard, mouse, and Hewlett-Packard accessories inside the
system unit at time of purchase —such as video adapters, mass storage devices, and interface
controllers—are covered by this warranty.
HP products external to the system unit—such as external storage subsystems, monitors, printers,
and other peripherals and accessories added at a later stage—are covered by the applicable
warranties for those products.
HP does NOT provide support for this product configured as a network server .
Unless otherwise stated, and to the extent permitted by local law, hardware products may contain
remanufactured parts (equivalent to new in performance) or parts subject to prior incidental use.
HP may repair or replace hardware products (i) with equivalent products to the products being
repaired or replaced but which may have been subject to prior use, (ii) with products containing
remanufactured parts equivalent to new in performance or parts which may have been used, or (iii)
with equivalent products to an original product that has been discontinued.
Non-HP Hardware
All non -HP products or peripherals external to the central processor unit—such as external
storage subsystems, monitors, printers, and other peripherals—are covered by the applicable
vendor warranties for those products.
Proof of Purchase and Warranty Period
In order to receive support for your hardware and software product for the applicable warranty
period, proof of the original purchase date may be required, otherwise the manufacturer’s date
(located on the product) becomes the beginning of the warranty period.
Exclusions
Warranty does not apply to defects resulting from: (a) improper or inadequate maintenance or
calibration; (b) software, interfacing, parts or supplies not supplied by HP; (c) unauthorized repair,
maintenance, modification or misuse; (d) operation outside of the published operating
specifications for the product; (e) improper site preparation or maintenance; (f) virus infection; or
(g) such other exclusions as may be expressly set forth in this Warranty Statement.
Limitation of Implied Warranties
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, ANY IMPLIED WARRANTY BY THE
MANUFACTURER OF MERCHANTABILITY FOR FITNESS FOR A PARTICULAR PURPOSE OR
OTHER IMPLIED WARRANTIES ARE HEREBY LIMITED TO THE DURATION OF THE
APPLICABLE WARRANTY.