HP e-Vectra - Manual (Page 15)

HP e-DiagTools Hardware Diagnostics Utility
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HP e-DiagTools Hardware Diagnostics Utility
Note Run e-DiagTools before contacting HP for warranty service. This is to obtain information that will be
requested by a support agent.
The HP e-DiagTools can help you diagnose hardware-related problems on
your HP e-Vectra. For more information about this utility, refer to the
Diagtools User 's Guide , available on the HP web site in PDF (Adobe
Acrobat) format.
Where Can I Get e-DiagTools?
There are three ways to access e-DiagTools:
• from the Utility Partition on your hard disk drive
• from the HP Image Library and Diagnostics System CD-ROM that
came with your e-Vectra
• by ordering the HP e-DiagTools CD from HP’s Support web site:
www.hp.com/go/vectrasupport
.
Starting e-DiagTools from the Utility Partition on your Hard Disk Drive
Note This method will only work it the diagnostics partition on your hard disk drive is intact.
1 Restart your e-Vectra and press the function key F10 when you see the
message “Press F10 to enter HP Utility Partition or any other key to
proceed...”
2 In the menu, select “Run e-DiagTools”.
Starting e-DiagTools from the HP Image Library and Diagnostics System
CD-ROM
To start e-DiagTools from the CD-ROM:
1 Insert the
HP Image Library and Diagnostics System CD-ROM in the
CD-ROM drive.
2 Restart the e-Vectra. After a moment, you should see the DiagTools
welcome screen.
Note If you are unable to boot from your CD-ROM drive, restart your e-Vectra and press FFFF2222 to enter HP’s Setup
program. Check the Boot device settings to ensure that your e-Vectra can boot from the CD-ROM.