HP ZX6000 User Manual
Page 36
2–4
HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide
Troubleshooting
mouse problems
The mouse doesn’t work.
Make sure...
How
The mouse cable is correctly
connected and the driver has
loaded properly.
Plug the cable into a USB port on the rear panel of the
system. (Mouse port is labelled.)
Reboot the system to reload the mouse driver during startup.
You are using the correct driver.
If you are using HP’s enhanced
mouse, ensure that the correct
driver is installed. This driver is
provided with all Linux preloaded
systems.
Download and install the latest driver.
• For workstations: go to the “Software and Drivers”
section of the HP support site:
www.hp.com/go/bizsupport
•
For servers: go to
www.hp.com/support/itaniumservers
• Refer to your OS documentation for instructions on
installing drivers.
You are using the latest firmware. Download and install the latest firmware.
• For workstations: go to the “Software and Drivers”
section of the HP support site:
www.hp.com/go/bizsupport
•
For servers: go to
www.hp.com/support/itaniumservers
The mouse is clean.
Clean the mouse ball as shown below.
The mouse itself is not defective.
Replace the mouse with unit that is known to work or try the
mouse with another system.
If the system starts but you still have a problem, see “Software Diagnostics Tools” on page 2-13.
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