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HP 560 Series User Manual

Page 141

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Chapter 9

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Troubleshooting

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137

Problem

Diagnosis

/Remedy

Difficult to install or run

software from previous hp

handheld on hp Jornada

560 series.

Software that runs on previous hp

handheld devices may not run on your hp

Jornada 560 series personal digital

assistant. Because the hp Jornada 560

series personal digital assistant uses a

different processor and a new version of

the Pocket PC operating system, software

built for previous-generation Pocket PCs

(such as hp Jornada 430, 420, 520, or

540 series) may not run on your hp

Jornada 560 series. Check with the

software vendor for an upgrade or newer

version that will run on the hp Jornada

560 series.

Inaccurate response to

stylus tap.

The calibration of the touch screen may be

off. Realign the touch screen. Press and

hold the hp home menu hot key to open

the Align Screen control panel.

Unable to locate files in

CompactFlash memory in

applications.

Files must be stored in the

My

Documents

folder on the CompactFlash

card. Create the My Documents folder

using File Explorer, and move files into this

folder.

Data is lost.

hp Jornada has run out of power. Restore

data from a backup file on your desktop

PC or a CompactFlash card.
–or–
Factory default settings have been

restored. Restore data from a backup file

on your desktop PC or a CompactFlash

card.