Epson PhotoPC 850Z - Manual (Page 121)

Contacting Customer Support B-1
R4C4410
Rev. C
A5 size SUPPORT.FM
2/11/00 Pass 3
R Proof Sign-off:
BLE H.Kato E.Omori
F.Fujimori
SEI M.Kauppi
B
Appendix B
Contacting Customer Support
If your camera is not operating properly and you
cannot solve the problem using the troubleshooting
information in this guide, contact customer support
services for assistance.
To help us assist you more quickly, please provide the
following information.
Serial number of your camera
(See the label on the bottom of the camera.)
Camera model
Brand and model of your computer
EPSON Photo!3 software version
(Click About in the Setup menu.)
Operating System and its version you are using
(For example, Windows 95/98 or Mac OS)
Software applications you normally use with
your camera and their version numbers
Note:
EPSON recommends making back-ups of your images
before sending your camera for repairs. EPSON is not
responsible for any lost images.
For United Kingdom and the Republic of
Ireland Users
If you purchased your product in the UK or the
Republic of Ireland, EPSON (UK) LTD provides a
range of customer services and technical support.
Support Via the World Wide Web
❏ For information on the latest EPSON products,
software drivers, on-line user guides and answers
to frequently asked questions:
http://www.epson.co.uk