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Smart diagnosis, Using lg thinq to diagnose issues, Using audible diagnosis to diagnose issues – LG 27 Inch Electric Smart Dryer Owner Manual User Manual

Page 48

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48

SMART FUNCTIONS

Smart Diagnosis

This feature is only available on models with the

or

logo.

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

For reasons not attributable to LGE’s negligence,

the service may not operate due to external factors

such as, but not limited to, Wi-Fi unavailability,

Wi-Fi disconnection, local app store policy, or app

unavailability.

The feature may be subject to change without prior

notice and may have a different form depending on

where you are located.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit troubleshooting

data to a smartphone using the

LG ThinQ

application.

Launch the LG ThinQ application and select the

Smart Diagnosis™ feature in the menu. Follow the

instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose

Issues

Follow the instructions below to use the audible

diagnosis method.

Launch the

LG ThinQ

application and select the

Smart Diagnosis™

feature in the menu. Follow the

instructions for audible diagnosis provided in the

LG

ThinQ

application.

1

Press the

Power

button to turn on the appliance.

Do not press any other buttons.

2

Hold the mouthpiece of your phone in front of

the

or

logo.

Max.

10 mm

Max

.

10 mm

3

Press and hold the

Temp.

button for 3 seconds

or longer while continuing to hold your phone

near the logo.

4

Keep the phone in place untill the tone

transmission has finished. The display will count

down the time. Once the count down is over and

the tones have stopped, the diagnosis will be

displayed in the application.

NOTE

For best results, do not move the phone while the

tones are being transmitted.