LG 27 Inch Electric Smart Dryer Owner Manual - Manual (Page 51)

51 TROUBLESHOOTING
Before Calling for Service
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the dryer does not function properly or does not function at all, check the following before you call for
service.
Operation
Problem Possible Cause Solutions
The Flow Sense TM
indicator remains
active after clearing
the restriction in the
venting.
After clearing the restriction, the
Flow Sense TM system requires
multiple, consecutive cycles to
determine that the performance
value has improved before the
Flow Sense TM indicator is reset.
If the Flow Sense TM indicator remains
active for more than five cycles after
the restriction has been cleared, call for
service.
Dryer will not turn on
Power cord is not properly
plugged in.
Make sure that the plug is securely
plugged into a grounded outlet matching
the dryer’s rating plate.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by
a qualified electrician.
Dryer does not heat
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by
a qualified electrician.
NOTE
Due to the design of electric dryers,
it is possible for a circuit problem to
allow an electric dryer to run without
heat.
Gas supply or service is turned
off (gas models only).
Confirm that the house gas shutoff and
the dryer gas shutoff valves are both fully
open. Even if gas is not supplied to the
dryer, it will run and display error code.
Verify that other gas appliances in the
home are working normally.
Energy Saver option selected
(on some models)
If using the Cotton/Normal cycle, deselect
the energy saver option. The Energy
Saver option is selected by default. This
option reduces energy use by adding
an air dry section to the beginning of the
cycle. It is normal to feel no heat at the
beginning of the cycle while in Energy
Saver mode.
Display show error
code nP
Electric dryer power cord is not
connected correctly, or house
power supply is incorrect.
Check the power supply or the connection
of the power cord to the terminal block.
Display show error
code gAS
Gas supply or service turned
off(Gas models only).
Confirm that house gas shutoff and the
dryer gas shutoff are both fully open.