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Getting help and contacting dell, Chapter 6: getting help and contacting dell, Self-help resources – Dell 14" Mobile Precision 3470 Mobile Workstation (Silver) User Manual

Page 121: Contacting dell

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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 22. Self-help resources

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell app

Tips

Contact Support

In Windows search, type

Contact Support

, and press

Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.

Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at

www.dell.com/support

.

For more information on how to find the Service Tag for your
computer, see

Locate the Service Tag on your computer

.

Dell knowledge base articles for a variety of computer
concerns

1. Go to

www.dell.com/support

.

2. On the menu bar at the top of the Support page, select

Support

>

Knowledge Base

.

3. In the Search field on the Knowledge Base page, type the

keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see

www.dell.com/contactdell

.

NOTE:

Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

If you do not have an active Internet connection, you can find contact information about your purchase invoice,

packing slip, bill, or Dell product catalog.

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Getting help and contacting Dell

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