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Troubleshooting, Power-related problems – Canon EOS RP Mirrorless Camera User Manual

Page 562

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Troubleshooting

If a problem occurs with the camera, first refer to this Troubleshooting

Guide. If this Troubleshooting Guide does not resolve the problem, contact

your dealer or nearest Canon Service Center.

Power-Related Problems

Batteries cannot be charged with the charger.

z

Do not use any battery packs other than a genuine Canon Battery Pack

LP-E17.

The charger’s lamp blinks at high speed.

z

If (1) the battery charger or battery has a problem or (2) communication

with the battery failed (with a non-Canon battery pack), the protection

circuit will stop charging, and the charge lamp will blink in orange. In

the case of (1), unplug the charger’s power plug from the power outlet.

Detach and reattach the battery to the charger. Wait a few minutes, then

reconnect the power plug to the power outlet. If the problem persists,

contact your dealer or nearest Canon Service Center.

The charger’s lamp does not blink.

z

If the internal temperature of the battery attached to the charger is

high, the charger will not charge the battery for safety reasons (lamp

off). During charging, if the battery’s temperature becomes high for any

reason, charging will stop automatically (lamp blinks). When the battery

temperature goes down, charging will resume automatically.