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Eizo DuraVision FDF2382WT-A 23" Multi-Touch Display (Black) User Manual

Page 33

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Troubleshooting | 6

33

• When "Compatibility Mode" is set to "Off" in the "Administrator Settings" menu and the

power of the monitor is turned off, devices connected to the USB downstream port are
not operational. Change the setting for "Compatibility Mode" to "On" (see

Compatibility

Mode [

}

 27]

).

• If the peripheral devices work correctly when they are directly connected to the PC,

contact your local EIZO representative.

• Check the PC’s BIOS setting for USB when using Windows. (Refer to the User’s Manual

of the PC for details.)

• Update the PC OS.

Power indicator is flashing orange

• This symptom may occur when the PC is connected to the DisplayPort connector. Use a

signal cable recommended by us for the connection. Turn the monitor off and on.

• Check the connection and condition of the USB peripheral devices connected to the

monitor.

• Turn off the main power switch on the back of the monitor, and then turn it on again.

Even when the mouse or keyboard are used, the PC does not return from
sleep.

• Turn the setting "On" for "Compatibility Mode" in the "Administrator Settings" menu (see

Compatibility Mode [

}

 27]

).