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6 troubleshooting, 1 no picture, No picture – Eizo DuraVision FDF2382WT-A 23" Multi-Touch Display (Black) User Manual

Page 28

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6 | Troubleshooting

28

6 Troubleshooting

6.1 No Picture

Power switch indicator does not light up.

• Check whether the power cord is connected properly.

• Turn the main power switch on.

• Press

.

• Turn off the main power, and then turn it on again a few minutes later.

Power switch indicator lights up: Blue

• Increase "Brightness", "Contrast", or "Gain" in the Setting menu (see

Color [

}

 18]

).

Power switch indicator lights up: Orange

• Use

to switch the input signal.

• Turn the setting "On" for "Compatibility Mode" in the "Administrator Settings" menu (see

Compatibility Mode [

}

 27]

).

• Move the mouse or press any key on the keyboard.

• Touch the touch panel.

• Check whether the PC is turned on.

• Turn off the main power, and then turn it on again.

The message "No Signal" appears on the screen.

Example:

• The message shown above may appear as some PCs do not output the signal

immediately after power-on.

• Check whether the PC is turned on.

• Check whether the signal cable is connected properly. Connect the signal cables to the

connectors of the corresponding input signal.

• Use

to try switching the input signal.

• Turn off the main power, and then turn it on again.

• Try setting "Auto Input Detection" in the "Administrator Settings" menu to "Off" and

switching the input signal manually (see

Auto Input Detection [

}

 26]

).

The message "Signal Error" appears on the screen.

Example:

• Check whether the PC is configured to meet the resolution and vertical scan frequency

requirements of the monitor (see

7.5 Compatible Resolutions [

}

 41]

).