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Canon EOS M10 User Manual

Page 164

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164

Before Use

Basic Guide

Advanced Guide

Camera Basics

Auto Mode /

Hybrid Auto Mode

Other Shooting Modes

Tv, Av, and M Mode

Playback Mode

Wi-Fi Functions

Setting Menu

Accessories

Appendix

Index

P Mode

Cannot send images.

The destination device has insufficient storage space. Increase the storage space

on the destination device and resend the images.

The write-protect switch of the memory card in the destination camera is set to

the locked position. Slide the write-protect switch to the unlocked position.

RAW images cannot be sent to the camera or displayed on TV sets. RAW images

selected for importing to a smartphone are imported as JPEG images. Note that

Image Sync can also send RAW images.

Images are not sent to CANON iMAGE GATEWAY or other Web services if you

move or rename image files or folders on the computer that received images sent

using Image Sync via an access point (= 131). Before moving or renaming

these image files or folders on the computer, make sure the images have already

been sent to CANON iMAGE GATEWAY or other Web services.

Cannot resize images for sending.

Images cannot be resized to be bigger than the recording pixel setting of their

original size.

Movies cannot be resized.

Images take a long time to send./The wireless connection is disrupted.

Multiple images may take a long time to send. Try resizing the image to reduce

sending time (= 130).

Movies may take a long time to send.

Do not use the camera near sources of Wi-Fi signal interference, such as

microwave ovens, Bluetooth devices, or other equipment operating on the 2.4

GHz band. Note that images may take a long time to send even when [

] is

displayed.

Bring the camera closer to the other device you are trying to connect to (such as

the access point), and make sure there are no objects between the devices.

Want to erase Wi-Fi connection information before disposing of the

camera or giving it to someone else.

Reset the Wi-Fi settings (= 137).

Computer

Cannot transfer images to a computer.

When attempting to transfer images to the computer via a cable, try reducing the

transfer speed as follows.

-

Press the [

] button to enter Playback mode. Hold the [

] button

down as you press the [ ] and [ ] buttons at the same time. On the next

screen, press the [ ][ ] buttons to choose [B], and then press the [ ] button.

Wi-Fi

Cannot access the Wi-Fi menu.

The Wi-Fi menu is not available in Shooting mode. Switch to Playback mode and

try again.

In Playback mode, the Wi-Fi menu cannot be accessed during magnified display

or index display. Switch to single-image display and try again. Similarly, the Wi-Fi

menu cannot be accessed during filtered image display according to specified

conditions. Cancel filtered image playback.

The Wi-Fi menu cannot be accessed while the camera is connected to a printer

via a cable. Disconnect the cable.

Cannot add a device/destination.

A total of 20 items of connection information can be added to the camera. Erase

unneeded connection information from the camera first, and then add new

devices/destinations (= 136).

Use a computer or smartphone to register Web services (= 121).

To add a smartphone, first install the dedicated application on your smartphone

(= 113).

Do not use the camera near sources of Wi-Fi signal interference, such as

microwave ovens, Bluetooth devices, or other equipment operating on the 2.4

GHz band.

Bring the camera closer to the other device you are trying to connect to (such as

the access point), and make sure there are no objects between the devices.

Cannot connect to the access point.

Confirm that the access point channel is set to a channel supported by the

camera (= 188). Note that instead of auto channel assignment, it is advisable to

specify a supported channel manually.