ProSoft Technology PTQ-104C - Manual (Page 98)

Diagnostics and Troubleshooting 49TPTQ-104C ♦ 48TQuantum Platform
12TUser Manual 47TIEC 60870-5-104 Client
If there is no response from the module, follow these steps when trying to
connect serially:
1 Click to configure the connection. On the Connection Setup dialog box, select
a valid com port or other connection type supported by the module.
2 Verify that the null modem cable is connected properly between the
computer’s serial port and the module. A regular serial cable will not work.
3 On computers with more than one serial port, verify that the communication
program is connected to the same port that is connected to the module.
If a connection cannot be established, contact ProSoft Technology for
assistance.
8.2.3 Ethernet Connection to Diagnostics Menu
This connection can only be made if an IP address has been configured and
downloaded to the module.
Connect the module’s Ethernet port to the Ethernet network.
Page 98 of 136 ProSoft Technology, Inc.
March 4, 2013