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Purpose of this guide, How to get help – ProSoft Technology ILX34-AENWG User Manual

Page 8

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PSW-PWD ♦ ProSoft Software

ProSoft Wireless Designer

ProSoft Wireless Designer

User Manual


Page 8 of 91

ProSoft Technology, Inc.

July 8, 2009

ProSoft Wireless Designer Online Help

ProSoft Wireless Designer comes with an extensive online help system that
explains in detail how to use the program. If you have used other Windows
applications, you may already be familiar with using online help systems. If online
help is new to you, or you would like to refresh your memory, refer to Basic
Principles (page 79) for "how-to" information on Windows help.

1.1

Purpose of this Guide

The ProSoft Wireless Designer is designed to assist those involved in designing,
planning, and installing industrial wireless networks.

Given the complexity of industrial data communications, this guide takes the
reader step-by-step through the process of:

ƒ Understanding

Wireless

Communications

ƒ Designing

Wireless

Networks

ƒ Performing Path Studies and Site Survey Procedures
ƒ Selecting modems, antennas, and cables
ƒ Maintaining and troubleshooting wireless networks
ƒ Generating a Parts List to simplify ordering all the necessary components

The last section of this guide contains complete specifications for RadioLinx
Wireless Modems, ProLinx Wireless Gateways, InRAx/ProTalk Wireless PLC
modules, antennas, cables, and other wireless accessories.

ProSoft Technology’s Wireless Support Team is available to assist with wireless
network design, path studies, and product selection. ProSoft Technology offers
Site Survey services (call for a price quote) and will lend wireless products for
testing.

1.2

How to Get Help

ProSoft Technology has several ways for customers to acquire knowledge fast!
In an all encompassing support page, technical support is now right at your
fingertips. Here you get the ProSoft Knowledgebase, a community of experts and
experienced end-users on our bulletin board, as well as presentations, one-on-
one chat, on the go tutorials and streaming media training.

Knowledgebase: Type a question into our knowledgebase search engine.
Answers come from a technical support knowledge database built from helping
inquisitive customers like you.

Frequently Asked Questions: If you want to know ProSoft Support’s top ten
questions asked, just click on our FAQ. Using an FAQ could get you the answers
you need immediately. Check back regularly for updates.

Bulletin Board: Here’s a public forum just for you. Make comments, ask
questions, and get to know ProSoft’s automation community. Register, login, and
join the discussion.