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Clearing a fault condition, Troubleshooting – ProSoft Technology MVI56-S3964R User Manual

Page 48

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MVI56-S3964RT ♦ TControlLogix PlatformT

Diagnostics and Troubleshooting

TSiemens 3964R ProtocolT

Page 48 of 78

ProSoft Technology, Inc.

4.2.1 Clearing a Fault Condition

Typically, if the OK LED on the front of the module turns red for more than ten
seconds, a hardware problem has been detected in the module, or the program
has exited.

To clear the condition, follow these steps:

1

Turn off power to the rack

2

Remove the card from the rack

3

Verify that all jumpers are set correctly

4

If the module requires a Compact Flash card, verify that the card is installed
correctly

5

Re-insert the card in the rack and turn the power back on

6

Verify the configuration data being transferred to the module from the
ControlLogix processor.

If the module's OK LED does not turn green, verify that the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Support.

4.2.2 Troubleshooting

Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.

Processor Errors

Problem Description

Steps to take

Processor Fault

Verify that the module is plugged into the slot that has been configured
for the module.
Verify that the slot in the rack configuration has been set up correctly in
the ladder logic.

Processor I/O LED
flashes

This indicates a problem with backplane communications. Verify that all
modules in the rack are configured in the ladder logic.

April 17, 2008

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